As a young man, Derek Luckhurst worked in London in the defence industry and wanted to find ways to make the most of his entrepreneurial and strategic nature. Derek had friends who owned care homes, and in the mid-1980s he spotted a gap in the market. His vision was to create a new style of care home, that offered high-quality personalised care and facilities at a really affordable price. This lead Derek back home to Weymouth and was the beginning of Agincare as we know it today.
In 1988 Derek purchased Bosworth Care Home followed by Crecy Care Home in 1991, both in Dorset. You may have noticed a theme emerging with the names of our care & nursing homes. Derek explains the reasons behind this in the video above.
Building on Agincourt’s good local reputation, Derek saw an opportunity to expand the organisation to provide domiciliary care. Since 1993 Agincare home care, has gone from strength to strength and we now provide reliable, flexible and affordable home care to people across the country.
▶ Holly, a member of our home care team & Mrs Holloway took the time to tell us what Home Care means to them – it really is a powerful endorsement of the positive difference we make to people’s lives.
It soon became apparent that care and support was needed in a less traditional sense. Meals on wheels delivered free hot meals to vulnerable members of the community. Food was delivered one, two or three times a day. Drivers were also trained care workers who provided a 15 minute free care check. Each year over 250,000 meals were delivered.
In 1994, Agincare was one of the first care providers in the country to be awarded a local authority, block contract for home care for older people. This partnership with (then) Dorset County Council, paved the way for future contracts. We now have over 70+ public sector contracts across the country, delivering a range of care and support services.
“The first public sector contract with Dorset County Council was really the start of Agincare. I remember the moment of elation when we found out that we had won the contract.”
A qualified social worker with a Masters in Mental Health Services, Raina has worked in social care since 1989, both privately and in the Local Authority/NHS environment. Before joining Agincare, Raina was a (formerly CSCI) Regulatory Inspector with five years’ experience of registering and inspecting care homes and domiciliary care agencies.
Agincare’s services expanded once more to provide live-in care, giving 24hr one-to-one care in the comfort and security of clients own homes. Over the past 16years, the live-in service has grown to provide care and support to many people across the country, and our care teams receive glowing feedback .
▶️ Hove resident Peter discovered live-in care and it’s no exaggeration to say that it changed his life.
From the late noughties, the number of care & nursing homes began to grow. Take a look over the past three decades at how we’ve expanded to over 20 care homes, nursing homes and retirement villages providing our residents with the comfort, security and support that they need.
Not only is Admiralty House home to 80 Agincare support function team members, but it is also home to the D-day centre, a museum visited by many tourists and schools throughout the year.
Agincare has a deep family connection to Weymouth and Portland, and Castletown in particular. Derek Luckhurst grew up in Weymouth, and his father, grandfather and two uncles all worked in the naval base on Portland – his father as a deep-sea diver. Derek has spearheaded the Castletown Regeneration Project.
Agincare has always taken a proactive approach to training. Since 2017 our training arm, Training Now has been delivering practical social care, education and business apprenticeships to both Agincare care teams and learners from other organisations.
Over the past few years, our Agincare Enable service has grown at speed. The Enable team support people who may have a learning disability, autistic spectrum condition, and physical disability, particularly where this presents in a complex way. Watch the video above the hear all about Agincare Enable from our locality manager, Leanne Stockwell.
Agincare has always been a company with family at its core, and through the most difficult of times, our bond has never been stronger. The Covid-19 pandemic challenged us all in ways we didn’t think possible, it was a very difficult year and one we will not forget. But 2020 did have it’s positive moments, we became the recipients of care in the community. The kindness and generosity from local business, community groups, voluntary organisations and neighbours was truly heartwarming.
“As the company grows, it gives us the ability to recruit more professional and capable staff. It wasn’t until I was able to recruit people like Raina Summerson, who with all their ability and personal qualities and growth potential, that I was able to see as a vision the place where we are at today. I am incredibly proud of the senior management team here at Agincare, they are evolving the business and services that we provide – taking us to a level that 5 years ago I wouldn’t have dreamt of.”
The company’s future is bright. The Luckhurst’s aren’t planning on selling out. The organisation’s succession planning is based on Derek’s three sons spending time learning the business from the ground up, starting as care staff and in the customer service team.
Another step forward in Agincare’s expansion across the country, we are excited to be opening a new live-in care regional head office in Harrogate, North Yorkshire this spring. Establishing a team in the Harrogate regional head office will give us a local, professional team on the ground, able to match even more clients to our experienced care team members.
Star of film and television Joanna Lumley recorded a special video message paying tribute to the heroic efforts of our team members as they received a special Covid Hero Medal in recognition of their dedication and commitment during the pandemic to those they care for and support.
Our Agincare Enable team is delighted to announce the opening of a new supported living for younger adults service in Rainham, Kent with high quality accommodation made up of self-contained studio units and a self-contained annexe.
Our Chief Executive Raina Summerson has been recognised as a Voice of the Industry in Home Care Insight’s inaugural Power List, which recognises and celebrates adult social care’s most influential leaders, who are shining examples of excellence and innovation.
Our Chairman and Founder Derek Luckhurst was honoured with a Lifetime Achievement Award at the prestigious Leaders in Care Awards! The awards ceremony celebrates the achievements of care providers nationwide. It comes as Agincare celebrates the 35th anniversary of Derek opening his first care home in Weymouth.